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Case Details:

Case Code : BSTR075
Case Length : 33 Pages
Period : 2003
Organization : IUP Publications
Pub Date : 2003
Teaching Note : Available
Countries : India
Industry : Publishing

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This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.



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As he looked through his window at the dusty Hyderabad street sweltering in the summer sun, Rajeshwer, the Manager of the Publications Division of the ICFAI Foundation, was in a thoughtful frame of mind. He had just finished reviewing the papers for a meeting with his boss, N J Yasaswy, the Director of the Foundation. At their last meeting, Yasaswy had asked Rajeshwer to prepare an action plan for the Publications Division, with an analysis of its current situation and future prospects. The meeting was due to begin in an hour's time, and Rajeshwer was putting the finishing touches to his presentation.

At their previous meeting, Yasaswy had been clear about what he wanted and where he wanted to take the division. "We need to grow, and expand the range of our publications," he had said. "We should be looking at bringing out at least 30 journals and 20 magazines, by next summer." Rajeshwer had worked with Yasaswy in different capacities for a number of years, and felt he was familiar with the working of his boss's mind. Yasaswy was a man who did not believe in incremental, organic growth: he characteristically thought big, always setting ambitious growth targets for the various constituents of the ICFAI Foundation. So, there was nothing unexpected in his wish to almost double the number of publications, even though most of the current set of magazines and journals had been introduced in the space of little over a year.

Business Strategy | Case Study in Management, Operations, Strategies, Business Strategy, Case Studies

Having rolled out 12 new magazines and 13 new journals in 12 months, Rajeshwer was just beginning to feel some relief that he had mastered the operational difficulties in bringing out so many publications of acceptable quality, on time - and here was his boss, moving the goal posts......

About ICFAI

IUP Publicationswas a division of ICFAI, one of the largest educational foundations in India. Established in 1984 as a not-for-profit educational society, the foundation initially offered a distance learning program in finance, the Chartered Financial Analysts (CFA) course. The first few years of the foundation saw modest but steady growth. Over the years, the portfolio of programs and courses offered by ICFAI increased. Exhibit I lists some of the courses (in distance and campus modes) offered by ICFAI and its affiliates at the beginning of 2003. At the time the foundation was set up, the Indian economy was characterized by controls, licenses and quotas (often referred to ironically as the license-permit-quota raj).

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